Job Description

• Assist to oversee the Front Office operation
• Responsible for daily operations in front office
• Handle guests’ enquiries or complaints
• Lead and supervise Front Office team to perform and maintain good service to guests

Job Requirements 
 

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 8 years' of relevant experience in Hotel Front Office including 5 years' in supervisory level 
• Good customer service and problem solving skills
• Good command in spoken Cantonese, English and Mandarin
• Knowledge of Opera is preferable
• Can work in Front Offie independently
• Candidate with less experience will be considered as an Assistant Operations Manager.

iclub Hotels

Please send your resume with current and expected salary to the Human Resources Department. All information collected will be used for recruitment purpose only and will be kept in strict confidence.

Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful. Your applications will be retained and considered for future opportunities for not more than 2 years if you do not indicate your dissent.