KPay Merchant Service Limited (KPay) is a fintech company committed to unleash the growth potential of businesses of all sizes, with simple and smart technology. Serving over 45,000+ merchants in Hong Kong, Singapore & Japan, KPay aspires to be the comprehensive business platform of choice for merchants across the Asia Pacific, through its various solutions of customer-led payment, financial management, operational and digital transformation products and services.

Responsibilities

Strategic Planning & Execution

• Conduct in-depth market research, competitive analysis, and industry benchmarking to identify growth opportunities.
• Develop and implement business strategies (e.g., market entry, product expansion, partnerships, pricing models).
• Create scenario analyses, and business cases to support decision-making.
• Track KPIs and generate actionable insights to optimize revenue, margins, and operational efficiency.
  
  

Growth Initiatives

• Lead cross-functional projects (e.g., product launches, marketing campaigns, operational improvements).
• Identify and evaluate new revenue streams, customer segments, and business models.
• Build relationships with external stakeholders (partners, clients, investors) to drive growth.
  
  

Operational Excellence

• Streamline internal processes and workflows to enhance productivity and scalability.
• Partner with leadership to align teams with strategic priorities and resolve bottlenecks.
• Prepare executive-level presentations, board materials, and progress reports.
  
  

Founder Support

• Act as a trusted advisor to the co-founders, managing priorities, communications, and special projects.
• Anticipate challenges and propose solutions to keep the company on track to meet goals.
  
  

Requirements

• Bachelor’s degree or higher in Business Administration or Management
• 5 years or above in management consulting, corporate strategy, or a high-growth startup
• Exceptional communication and presentation skills in both Chinese (Cantonese & Mandarin) and English, with the ability to engage effectively with stakeholders at all levels
• Ability to thrive in a fast-paced and constantly changing environment while maintaining a calm, professional demeanor and a positive attitude
• Strong teamwork orientation with a keen attention to detail

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