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Senior / Guest Service Agent - Front Office (5 days) *$3,000新人獎金*

Job ref no.: FO/GSA/20241224
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Senior / Guest Service Agent - Front Office (5 days) *$3,000新人獎金*

Hilton Garden Inn Hong Kong Mongkok
AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

100 Years of Hospitality!

百年禮遇!

Responsibilities

  • Be an ambassador of HGI Brighthearted Services to deliver full set front desk service to hotel guests;
  • Ensure room guests to have prompt and courteous check in and check out services;
  • Actively promote hotel service and facilities to maximize guest satisfaction and hotel revenue;
  • Handles and record guests’ luggage in a safe and secure manner;
  • Provide quality services and handle guests’ inquiries;
  • Promote Hilton Honors Membership Program to guest

Requirements

  • Diploma holder in Hospitality Management, Tourism or relevant disciplines;
  • Detail-minded, service oriented with good communication skill;
  • Proficiency in written and spoken English and Chinese. Knowledge of Putonghua would be an advantage;
  • Knowledge with hotel property management system would be a plus;
  • Fresh graduates who are excited to develop in hospitality industry will also be considered;
  • Candidate with experience will be considered as Senior Guest Service Agent.

Hilton Worldwide is having our centennial celebration in 2019.  You are cordially invited to join this 100 years hospitality group to be part of our global hospitality group.

Interested parties please apply with full resume, present and expected salary to Human Resources Department by email to Apply Now

More Information

Job ref no.FO/GSA/20241224
Salary
19,500 - 20,500 / month
Benefit
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Transportation allowance
Job Function
Location
  • Mong Kok
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 0 year - 2 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
Require to Travel
  • No travel
Overview

Hilton Garden Inn Hong Kong Mongkok is managed by Hilton, the Hotel opened in December 2016.

The Hotel is conveniently located in the Mongkok district, within only 7 minutes walking distance from the Mongkok MTR Station and the popular Langham Place.

In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs.

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