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Part-Time Guest Relations Officer (Racing Marketing)

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Part-Time Guest Relations Officer (Racing Marketing)

The Hong Kong Jockey Club
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Job Highlights

  • $225/hour
  • Shatin Racecourse
  • Happy Valley Racecourse

Division/ Department
Membership, Branding, Marketing and Experience/ 
Racing Marketing/ Racing Event Marketing & Sponsorship


You will:

  • Provide excellent customer service and uphold positive relationships with our members, guests, and internal management team
  • Assist in presenting trophies, cups, and other arrangement during race days and Club events
  • Coordinate race day's routine operational matters
  • Perform any additional duties and ad-hoc projects as assigned

You should have:

  • Tertiary education
  • Minimum two years of work experience in hospitality or retail operations, particularly within the hotels, airlines, or luxurious brands sectors, will be an advantage
  • Customer-centric with excellent interpersonal skills
  • Ability to work in a fast-paced environment, while maintaining a focus on precision and thoroughness
  • Able to work on holidays or weekdays for race days and Club events
  • Being fluent in Cantonese and spoken English is a must, good command of Putonghua is an advantage

Working Hours:
from 1000 - 1900 during day race (Sat/ Sun) and 1700-2300 during night race (Wed)
(*Actual working hours will be subject to operational needs)

Working Location:
- Shatin Racecourse
- Happy Valley Racecourse

Hourly Pay:
$225/hour

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.

 

How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax: 2966-5770
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

More Information

Salary
225 / hour
Job Function
Location
  • Happy Valley
  • Sha Tin
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Part-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society.
The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling. In 2023/24, the Club returned a total of HK$40.1 billion to the community. This included HK$29.9 billion to the Government in duty, profits tax and Lotteries Fund contributions and HK$10.2 billion in approved charity donations.
The Club is Hong Kong's largest single taxpayer and one of the city's major employers. Its Charities Trust is also one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.

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