The Department

Our Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key Business Units in the Club.

 

The Job

You will:

The primary purpose of this job is to plan, implement and supervise the operation and maintenance of all facilities services multi-media (FSMM) systems including large video screens, 8-mins controllers, aiphone and hotline, CCTV headend & infrastructure, digital recorder, freecaller, GPS master & slave clock system, sectional time display, jockey scales, magic box, public address system, photo-finishing, racecourse & stable AV facilities, TV walls and TV sets, Winning Post sensor, LED boards, race abandon system, etc. in Shatin Racecourse, ensuring all installations are engineered to optimum technical and safety standards, and in case of minor addition, replacement and improvement works, contribute and implement his design so that users have functionally suitable, safe, efficient and cost effective premises in which to operate.
To attend duty on Race meetings to supervise a team of technical staff to ensure all facilities in good condition for smooth Race days.

• Operate, maintain & improve the substantial facilities services multi-media (FSMM) installations for the Sha Tin Racecourse and ensure all the FSMM installations are available for their intended use such that other departments' needs are met during race and non-race days.
• Ensure efficient and effective delivery of facilities operations by managing of resources planning in line with strategic business objectives, implementing and up keeping of the facilities and equipment, operation and maintenance services, coaching subordinates to demonstrate effective performance, and organising the training and development of staff. This also includes planning of space utilisation and constant review of the operations, service standards, manpower deployment, work methods, performance benchmarking, manpower and process re-engineering.
• Ensure minimum disruption to business operations in unforeseeable emergency or crisis situations by formulating and implementing preventive & corrective maintenance programs with Facilities teams and Project teams and emergency response plan for remedial actions to be taken immediately and effectively, and ensuring continuous transfer of know-how and best practices from the markets
• Direct and implement preventive and corrective maintenance programs so that remedial actions can be taken immediately and effectively to ensure that the business operations are not critically affected.
• Formulate Service Level Agreements with user departments to achieve Key Performance Indicators at optimum cost, oversee the quality and execution of SOPs, and design follow up programs to ensure that services delivered are in a timely and efficient manner according to users’ requirements
• Prepare and monitor annual budgets, capital work programs and operating budgets for the facilities, and ensure that expenses are maintained within budgets. This includes ensuring proper handling of tender exercises, contract awarding, procurement and payment in compliance with Club’s requirements.
• Engage and co-ordinate consultants and contractors and supervise their work to ensure their services are rendered competently, within budget and program according to service level determined.
• Act as in-house consultant to establish design criteria, directs the preparation of technical drawings, specifications, tender documents and monitors work progress for minor alterations, additions and improvement works.
• Leading and managing change on both operation and management level. Handle staff conflict and complaint. Motivate staff to perform. to monitor the performance of all contractors; Conduct regular review of system performance and work processes with objective to improve overall productivity and effectiveness of all levels of staff and operational efficient; Implement data collection, using data through data analysis to assess and identify various innovative solutions and use of technology to resolve shortfall and seek for continuous improvements.
• Act as deputy, as assigned, for Senior Manager, Property Facilities Technical Services (SMPFTS) to plan, operate and maintain all building installations when TSM is out of office. Handle staff conflict and complaint. Motivate staff to perform.
• Integrate the latest technologies into facilities management to enhance system reliability, daily operations, energy, waste, safety, security and manpower management so as to streamline maintenance & sustainability practices.

 

About You

You should have:

• Higher Diploma or above in Electronic/Computer/multi-media
• At least 10 years relevant work experience
• Outstanding technical skills and experience in leading/managing complex building operations, maintenance and assets upkeep.
• Excellent leadership, organizational, managerial, analytical, problem-solving, interpersonal, communication, facilitation, negotiation and presentation skills.
• Ability to establish and maintain effective relationships and communications with key stakeholders including colleagues within Property, other departments and divisions in the Club, external government departments, consultants, contractors, FM providers and suppliers.
• Knowledge of HKSAR’s FM industry from Government regulations on planning, land and construction to a thorough appreciation of consultants, contractors and suppliers.

 

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax: 2966-5770
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.