Responsibilities:

• Handle customers’ enquiries, orders, invoicing and shipment daily
• Providing prompt & accurate responses to customers' inquiries
• Provide professional service for all internal and external customers
• Monitoring and working with related departments for the order status before delivery or providing aftersales service
• Handle ad hoc assignments and other duties as required
• Up-selling/ Cross-selling call with the customer

Requirements                      

• Working experience in Customer Service/ Telesales in advance
• HKCEE/DSE or above.
• Immediate available is preferred
• Strong interpersonal communication skills and good telephone manner
• Good knowledge of PC applications & Gmail & Familiar with MS Office applications
• Good team player 

Benefits:

• 5-day work and bank holidays
• Bonus scheme and promotion opportunities
• 14-day Annual leave
• Birthday leave
• Medical benefits
• On-Job-Training
• Stable working environment

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