職責：

• 透過進線及外撥電話/電郵及通訊軟件取得銷售訂單並進行跟進將訂單資料輸入系統
• 處理客戶的詢問和投訴
• 將銷售訂單準確輸入系統
• 維持並發展客戶與銷售團隊之間的良好關係
• 執行上級指派的臨時任務

要求：

• 中五或DSE以上程度
• 至少 2 年客戶服務/電話銷售/訂單管理經驗
• 擁有SAP訂單輸入系統或快速消費品市場經驗者佳
• 良好的人際溝通和溝通技巧
• 責任感強，能承受工作壓力
• 良好的團隊合作精神

Responsibilities: 

• Sales order taking and follow up through inbound and outbound calls / email / whatsApp. 
• Handle customer’s enquiries & complaints.
• Accurately input sales order into system.
  Maintain and develop good relationship between customer and sales team
• Perform ad-hoc tasks as assigned by Superior.

Requirements:

• Form 5 / DSE or above 
• Minimum 2 years of customer service / telesales / order management experience.
• Previous experience in SAP order entry system or FMCG market is highly preferred.
• Excellent interpersonal and communication skills.
• A good team player with strong sense of responsibility and able to work under pressure.
• Fluent in Cantonese, able to read and write Chinese and English and computer input methods 
• Immediate availability is highly preferred 

We offer attractive remunerations, including 6 days work with shift duty,  year-end double pay, group medical and life insurance, statutory holiday , etc. Interested parties please apply with full resume, current and expected salary to HR Department.

All personal data collected will be solely used for recruitment-related purposes.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.