JOB DESCRIPTION

We are looking to hire a Senior Quality Officer who will be responsible for developing and maintaining the quality management system and technical compliance checklist for the Facilities Development Department (FDD).

Job Duties:

• Develop and maintain the quality management system and technical compliance checklist to ensure that the works and facilities operation in the schools fully comply with statutory requirements, code of practices, relevant standards and technical specifications.
• Establish and maintain a statistical database to analyse and review the trends and causes of any non-conformance across the department and prepare reports with improvement recommendations.
• Plan and conduct internal audits in various teams of FDD, including capital projects, facilities maintenance & management and health, safety & sustainability.
• Conduct onsite inspections / investigations and recommend action plan for improvement.
• Deliver training and provide value-added tools and knowledge to internal staff and external vendors.
• Provide support to ESF, FDD and schools on quality systems and related matters.
• Contribute to the continuous improvement of the quality processes, including reviewing and updating guidelines, operation manuals, Inspection & Test Plans (ITP) and standard procedures.
• Perform any ad hoc duties as assigned by the management

Requirements:

Education:

• Bachelor’s degree in quality management, construction, engineering or relevant technical subject

Experience:

• 5 to 8 years of relevant Post-Graduate experience.

Core Professional/Technical Competencies Required:

Abilities:

• Ability to work under pressure and meet aggressive deadlines
• Attention to detail and able to work independently
• Self-motivated with excellent interpersonal and willing to learn
• Strong communication skills and excellence command of both written & spoken English and Chinese (desirable)
• Ability to follow established standards and protocols
• Excellent interpersonal skills
• Excellent organisational skills

Knowledge:

• Familiar with ISO 9001, ISO 14001 and ISO 45001 standards. IRCA ISO 9001 Lead Auditor Certificate is preferred.
• Proficient in Microsoft Office applications, including Power BI, PowerPoint, Word, and Excel

Core Soft Competencies Required:

Skills:

• Collaboration with stakeholders
• Excellent written and verbal communication skills
• Well organised and detail oriented
• Work standards / quality awareness
• Follow-up and close out issues

Applications will be reviewed on a rolling basis and offers may be extended prior to the job closing date.

By applying for this position, your application may be considered for other opportunities (senior-level roles, head of department, etc.) within ESF.

ESF is an Equal Opportunities Employer

The English Schools Foundation (ESF) is fully committed to providing equal employment opportunities. ESF will not discriminate on the basis of age, race, colour, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by local laws or regulations.

Personal data provided by job applicants will be used strictly in accordance with the ESF's Personal Data Policy, a copy of which will be provided upon request.

ESF is dedicated to ensuring the safety and well-being of all students in our care and expects all applicants to uphold this commitment. We adhere to rigorous recruitment practices, with all appointments contingent upon an interview, identity verification, criminal background checks (including ICPC, SCRC, and other international background checks as appropriate), assessment of social media presence, and positive references.

In accordance with the Keeping Children Safe in Education (KCSIE) 2025 guidelines, ESF may perform online checks for all shortlisted candidates prior to the interview.

ESF is dedicated to ensuring the safety and well-being of all students in our care and expects all applicants to uphold this commitment. We adhere to rigorous recruitment practices, with all appointments contingent upon an interview, identity verification, criminal background checks (including ICPC, SCRC, and other international background checks as appropriate), assessment of social media presence, and positive references.

In accordance with the Keeping Children Safe in Education (KCSIE) 2025 guidelines, ESF may perform online checks for all shortlisted candidates prior to the interview.