Configuration Analyst
Overview
- Liaise with key Business Stakeholders and analyse Business Requirement Documents to identify configuration solutions considering all databases, applications and systems affected and provide expertise, and seek clarification on, Business Requirements where required.
- Build, test and document specifications for configurations system changes.
- Provide specialist expertise on configuration design criteria to Business, Technical Analysts,
- developers and test analysts for all supported Systems.
- Attend Business and Technical meetings, where required, to facilitate or understand configuration solution outcomes.
- Complete Business Requirements where necessary and produce Configuration Specifications.
- Ensure configuration solution design meets business requirements and solution is understood by Business, Technical Development and Test Teams. Perform peer review and sign
- off Configuration SDLC deliverables for other team members both before release and after production implementation.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Investigate and consult on pragmatic alternatives for short, medium, and long-term solutions to a problem.
- Be proactive in identifying and implementing improvements to processes and procedures within the team.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
- Logging and accessing configuration solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- SQL query writing to support analysis and implementation tasks.
- 3 or more years BA / Administration experience in ORSO/MPF and/or Insurance.
- Business and/or Business Analysis product knowledge in Pension and Defined Benefit highly desirable.
- Knowledge of MUFG's core registry systems, web platform and other supporting applications is highly desirable.
- Knowledge of MUFG IT's software development life cycles.
- Experience in IT or a related area desirable.
- Working knowledge and application of SQL/Java/Oracle.
- Working knowledge of MS office products.
- Adaptability to working hours in order to meet business needs.
- Excellent verbal and written communication skills.
- Sound understanding of IT application and system design best practice.
- Experience working in an outsourced or offshored environment.
- Demonstrated understanding of business drivers impacting IT systems.
- Tertiary qualifications or equivalent experience in IT or a related field.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
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