At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Key Responsibilities

• Provide clinical support & trouble shooting of medical equipment to healthcare professionals
• Assist healthcare professionals to become familiarized with the medical equipment in terms of orthopaedic product features and usage
• Responsible for developing, building, and strengthening long-term collaborations including distributors and healthcare professionals
• Organize and conduct training to healthcare professionals to improve the benefits derived from orthopaedic products and/or services
• Provide prompt response to orthopaedic product and service enquiries, and take thorough follow-up actions on outstanding issues
• Communicate customer feedback on existing products and potential new product development to company
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in case reviews - attend procedures in operating rooms of the hospital when needed
• Perform field calls for the accounts and assigned territory, including being “on-call”.

Pre-Requisites (Qualifications & Experience)

• Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science
• Fresh graduates are welcome to apply
• Preferably with previous experience in sales / technical support on medical devices
• More relevant experience will be considered for a senior role
• Knowledge of the Operating Room environment is highly preferable
• Must be willing to work overtime as and when required (includes weekends)
• Fluent in Cantonese

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.

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