Responsibilities:

• Assist in formulating and executing client engagement strategies and programs
• Develop and maintain long-term relationships with premier/potential customers
• Analyze customer inquiries to identify and resolve issues effectively
• Provide product-related guidance based on client needs via outbound calls
• Maintain accurate records of customer interactions and processes
• Prepare and review reports on customer engagement activities
• Perform any additional ad-hoc assignments as required

Requirements:

• Diploma or equivalent qualification
• 1 year of relevant experience in a call center or telemarketing environment is preferred 
• Strong communication, listening and interpersonal skills
• Professional fluency in English, any other European or South Asia languages will be an advantage
• Availability to work Mon to Fri, 4 hours per day, shift at PM or Evening
• Fresh graduates are welcome

We Offer:  5 Days Work (Monday-Friday) | Bank Holiday | Competitive Salary Package | Multicultural Working Environment | Excellent Career Path

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