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Guest Service Ambassador, Frontline Customer Service, Commercial Building
Our client is a sizable listed property developer who is now looking for a talent to join them. It offers good working environment and attractive remuneration package for the right candidates.
RESPONSIBILITIES
Deliver premium customer services to tenants and visitors
Develop and maintain good relationship with tenants
Proactively approaching & greeting visitors to ensure prompt attention to different situations
Handle general enquiries and complaints of customers/ tenants
Liaise and coordinate with leasing for office viewing and assistance on handover of office premises
Conduct regular checking on office facilities including cleanliness of toilets and office premises to ensure quality service is delivered
Regular visit and communicate with the office tenants whenever required to understand their needs and continuous service improvement
Perform other duties assigned by supervisors
REQUIREMENTS
Tertiary education in Property / Hotel Management or related disciplines
Solid experiences in customer services and hospitality fields
Builds strong customer relationships and delivers customer-centric solutions
Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
Builds partnerships and works collaboratively with others to meet shared objectives
Proactive, cheerful and service-oriented
Basic computer skills on MS Word and Excel
Fluent in spoken English and Chinese
Interested parties, please click the "Quick Apply" button OR send your updated resume with Current and Expected salary in MS word format to [via CTgoodjobs Apply Now]
For more information please contact Ms Leung at 3188 3741 .
All information collected will be treated in strict confidence and be used for recruitment purpose only. Company Web-Site: www.headsearch21.com Our Employment Agency License Number: 75422
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.