IT Support
Job Descriptions
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Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop
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Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions
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Basic knowledge in VPN, TCP/IP networking, Cabling
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Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
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Provide administrative support including paperwork, documentation, and filing
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Provide user support and On-site shop support when needed
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Tracked and managed IT assets and followed hardware and software's related warranty and maintenance
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Maintain an inventory of IT assets
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Perform any other duties as assigned
Job Requirements
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Diploma holder or above in Computer Science, Information Technology, or related disciplines
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Minimum 2-3 years of proven experience in IT support or coordination roles
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Strong knowledge of IT systems, networks, hardware and web design
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Familiarity with software applications and troubleshooting techniques
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Good analytical, problem-solving, interpersonal and communication skills
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Good command of English, Cantonese and Mandarin (both oral and written)
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IT professional certificates are an advantage
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Immediate availability is preferred
Benefits & Others
- 5 Days Work
- Flexible Working Hour
- Discretionary Bonus
- Birthday Leave & Gift
- 14 days of Annual Leave
- Group Medical
Interested parties please click Apply Now to send full resume with the date of availability and expected salary
Or post it to "The Group HR Department, Karrie International Holdings Limited, 9/F, Southeast Industrial Building, 611-619 Castle Peak Road, Tsuen Wan, N.T." (Please Attn Recruitment Team and quote Ref. on the envelope)
For more information, please visit our website at http://www.karrie.com/en, or visit https://youtu.be/y3Lhgl7ylf8.
** We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request. **
Skills
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Karrie International is a global manufacturer of plastic and metal products for many Fortune 500 companies, mainly included commercial server casings with a global market share of 10%, and also magnetic tape data storage and point-of-sale system, etc., undertaking every OEM project with quality, speed, flexibility and cost-effectiveness. Our contract manufacturing services are equally sought-after. In recent years, we have branched into the urban renewal and real estate business.
Founded in 1980, Karrie started out making video cassette casings from a small factory in Hong Kong but has since grown rapidly to become an international enterprise, with state-of-the-art manufacturing facilities in mainland China. A significant milestone was reached in 1996, when the company became listed on the main board of the Stock Exchange of Hong Kong Limited (HKSE:1050)
Karrie has global distribution network and representative offices spread across the United States, Europe, Taiwan and other parts of Asia. Significant investments made in automation and equipment and facilities have augmented our manufacturing excellence. Leveraging on these strengths, we have diversified into other businesses.
We constantly reshape our portfolio and operations while building new capabilities, to adapt to the changing business landscape and extend Karrie’s legacy of success for many more decades to come.