• Providing assistance to customers by answering questions, resolving issues, and addressing complaints in a professional and timely manner.
• Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)
• Identifying customer needs, finding solutions to problems, and ensuring customer satisfaction.
• Assist compliance with risk control and chargeback investigations
  
  

• Higher diploma with at least 2 years of customer service experience
• Strong team spirit and willing to take up challenges and multi-task effectively
• Able to handle work independently and fast-paced work environment
• Immediate available is highly preferred

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.