Job Responsibilities:

• Maintain, monitor and enhance call center applications, systems and infrastructures
• Configure, test and validate call center functionality
• Troubleshoot system problems, diagnosing and solving hardware or software faults
• Provide support including procedural documentation and relevant reports

Requirements:

• Higher Diploma holder or above in IT, Computer Science or related discipline
• With Experience in Call Center or Telecom field is an advantage
• Willing to learn and interested in new technology
• Self-motivated, Good interpersonal and communication skills
• Fresh graduates are also welcomed

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