Our client, a top-performing division within a global supply chain business group specializing in digital platforms, is looking to hire a dedicated individual Business Analyst with relevant business or technical experience in the Logistic/ Freight Forwarding/ Booking system (i.e. Cargowise). The company values openness to new ideas, the ability to overcome challenges, and a willingness to embrace change.

Responsibilities:

• Provide daily support, including advising on function usage and handling inquiries from the operational team or business units.
• Conduct User Acceptance Testing (UAT) and work with system developers to resolve any issues.
• Collaborate with stakeholders to gather and define user requirements.
• Communicate with internal stakeholders to determine the feasibility of new features.
• Assist in evaluating new technologies and features for the digital platform.
• Develop, clarify, and validate functional requirement documentation.
• Work with system developers to devise solutions or workarounds for any problems.

Requirements:

• Strong experience and comprehensive knowledge in the logistics/ freight forwarding/ booking system industry are highly advantageous.
• Bachelor’s Degree or equivalent in a relevant field such as Logistics, Project Management, IT, or Industrial Engineering.
• Minimum of 2 years of experience in IT or digitalization projects.
• Excellent communication, presentation, problem-solving, and organizational skills.
• Cargowise system will be a huge PLUS
• Project management experience is highly advantageous.
• Business-minded, performance-driven, and detail- & results-oriented.
• Proficiency in MS Office applications.
• Fluent in spoken and written English.
• Self-motivated with a result-oriented and detail-focused mindset.
• Candidates with more experience may be considered for a Senior Business Analyst position.

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