Responsibilities:

• Provide excellent customer service and support to existing clients to ensure high customer satisfaction and retention
• Proactively identify and address customer needs, questions, and concerns in a timely and professional manner
• Maintain detailed records of all customer interactions and sales activities in the CRM system
• Collaborate with the marketing team to develop effective sales and customer service strategies
• Stay up-to-date with the company's products/services, industry trends, and competitor offerings
• Achieve individual and team-based sales and customer service targets and key performance indicators
• Participate in the actual operation of the courses, work on rotating shifts during the course period to ensure the smooth running of the courses
• Assist with other ad-hoc administrative or operational tasks as required

Requirements:

• 1-3 years of experience in a sales, customer service, or client-facing role
• Excellent communication and interpersonal skills, both written and verbal
• Strong problem-solving and critical thinking abilities
• Proficient in using CRM software and MS Office applications
• Ability to work well under pressure and meet deadlines
• Committed to providing exceptional customer service
• Proactive, detail-oriented, and organized
• Familiarity with the forex market/ algo trading is preferred

工作類型: 全職, 長工

薪酬： $18,000.00至$25,000.00（每月）

時間：

• 日班
• 輪更制

福利：

• 牙科保險
• 在職專業培訓
• 有薪年假
• 有薪病假
• 晉升機會
• 產假
• 醫療保險

工作經驗:

• 客戶服務: 1 年 (優先考慮)

Work Location: 親身到場

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