Key Roles and Responsibilities:

A typical working day may include the following activities:

Project Planning & Execution:

• Lead and manage multiple IT projects – some in direct ownership, others in collaboration with development teams
• Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders
• Coordinate and lead project teams, ensuring effective communication, task assignment, and progress tracking
• Proactive monitoring and management of project risks, issues, and dependencies implementing mitigation strategies as necessary
• Implement appropriate project governance frameworks to ensure all projects keep all parties updated
• Conduct thorough reviews of project deliverables to ensure compliance with technical specifications and quality standards

Technical/Cloud Expertise:

• Possess a strong understanding of IT foundations covering areas such as Infrastructure, Software Development Lifecycle and Product Management
• Collaborate with technical teams to the design and implementation of reliable and scalable solutions
• Provide technical guidance and support to team members addressing challenges and facilitating problem-solving

Teamwork & Vendor Management:

• Work across the Digital/IT team on complex use-cases translating technical concepts and communicating in a way others find easy to understand
• Establish and maintain strong relationships with key stakeholders including Directors and Senior Managers
• Coach other team members in reviewing their plans and providing best-practice guidance
• Work in partnership with vendors to deliver outcomes that help drive cost-effective digital capability for Fleet

Job Experience, Functional Knowledge and Qualifications

ESSENTIAL:

• Project Management - Proven experience (7+ years) as an IT-focused Project Manager delivering tangible results
• Experience of directly handling multiple projects in parallel – including creating and managing plans/budgets
• Strong analytical and problem-solving abilities - with a focus on finding practical and efficient solutions
• Change Management – landing changes across users successfully
• Solid understanding of IT infrastructure, systems development life cycle (SDLC), and software engineering principles
• Hands-on experience of managing multiple IT vendors and demonstrating how to develop strong partnerships
• Strong in written and verbal communication in English

DESIRABLE:

• Working experience of Agile methodologies and techniques (e.g. SCRUM, XP, Lean)
• Project Management certifications such as PMP or PRINCE2
• Technical Certifications in AWS, Azure or GoogleCloud

Competencies:

• Analysis and Problem Solving: Uses a systematic approach to root cause analysis on complex problems to identify underlying trends and put forward well-thought-out solutions to address the causes and reduce risk
• Listening and Communicating: Is effective in communicating their vision with a wider audience. A good communicator knows when to use which channel, and which tone of voice in order to drive maximum impact
• Collaboration, inclusion, and teamwork: A great team player is proactively going out there to encourage, support and recognise work performed by others. The person is always trying to find common ground to share their ideas and experience.
• Customer focus: Proactive in maintaining relationships and managing customer expectations effectively. Takes a partnership approach to solve problems and improve service standards using data to define continuous improvement
• Planning and Organising: Uses technology and tools to drive effective project planning with projects having clear success criteria and milestones. Escalates in a timely manner and seeks feedback with all colleagues throughout the execution phase mitigating risks as they arise
• Initiative: Always looks for opportunities to improve efficiency and effectiveness in their own and other people's work backed by clear rationale and benefits to the business. Role models desired behaviour and uses external best practice as reference
• Accountability: Sets high work and ethical standards for self and others including budget management, work quality, timelines. Ensures that tasks and projects within responsibility areas meet promises made. Acknowledges mistakes openly identifying learnings to be applied
• Resilience & Managing Wellbeing: Maintains continuing high-performance standards when under additional pressure, higher workload or changing circumstances. Recovers quickly from setbacks or feedback, applying lessons learnt. Maintains composure in stressful situations
• Adaptability: Takes a leadership role in supporting colleagues through business change initiatives. Identifies improvements in line with changing business strategies. Puts themselves in place of the people being impacted when implementing change