Responsibilities

• Coordinate training activities and develop training materials for assigned business/store operations team(s) 
• Assist in conducting Training Needs Analysis with business/store operations teams periodically 
• Design and deliver training programs according to the approved training plan
• Deploy and recommend appropriate training tools and methods for different training program
• Consolidate the completed course evaluation forms to facilitate the review of program effectiveness 
• Provide support to deployment of e-Learning program 
• Support the Staff Voice Program by collaborating with internal stakeholders to collect, analyze, and act on staff’s feedback and suggestions
• Support the special and ad hoc projects as assigned by Division Management

 Requirements

• Degree in Human Resources or related discipline
• Min. 2 years solid training experience in a sizable company, preferably in retail, F & B or FMCG industry
• With training course design experience is a pre-requisite 
• Create new ideas for program design and continuous improvements
• Good presentation and communications skills to do the job at high level of accomplishments
• Able to analyze and use logic and methods to solve problems
• Good command of spoken and written English and Chinese, Mandarin preferred 
• Proficiency in Microsoft applications e.g. MS Word, Excel and PowerPoint. Knowledge in Chinese word processing is an asset.

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