• Support daily claims servicing in General Insurance - Personal Line Claims, e.g. Motor / Home/ Travel

• Process and review Personal Line Claims 

• Participate in projects and system enhancements for claims service assurance

• Assist in ad hoc tasks/ initiatives as assigned by the Company

• Minimum 5 years' relevant experience in insurance, claims, customer service or complaint handling 

• A recognized degree or equivalent in Business or Finance, Insurance, legal or related discipline

• Candidate with professional insurance qualification i.e. ACII or ANZIIF or with project / data analysis experience will be an advantage 

• Good command of both spoken and written English & Chinese

• Self - motivated, pro-active and a good team player

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