Duties: The appointee will supervise a team to deliver a range of examinations covering pre-during-post operations; assist in planning resources for the team, resolve any assessment examinations irregularities and complaints; carry out the special arrangement for SEN candidates; assist in identifying improvement areas and propose changes to operation or procedures; communicate and
coordinate with internal and external parties on the assessment/ examination operations with the
objective of effectively administer various examinations/ assessments and contribute to ongoing
operation and services improvement, and meeting the financial objectives within the given resources,
timeline, relevant policies and guidelines of the Division and HKEAA.

Requirements:
(a) A Bachelor’s degree in any discipline;
(b) At least 5 years of experience in an administrative or operationally focused position or in the
field of education or public sectors with at least two years in a supervisory position;
(c) Knowledge of administration in a highly complex environment or examination operations
desirable;
(d) Interpersonal, organisational, problem solving and supervisory skills;
(e) Proficiency in computer applications (including MS Office Suite and Chinese word
processing);
(f) Experienced in system UAT, customer service, complaint handling, daily accounting
operations preferred;
(g) Highly meticulous and ability to work under pressure and irregular hours (including public
holidays); and
(h) Proficiency in both written and spoken English and Chinese preferably including Putonghua.

Employment Terms: The remuneration package will be commensurate with qualifications and
experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits,
medical and dental care. Future employment may be offered on renewable contracts subject to
performance and staffing needs.

Date for Application Review: 20 March 2025
Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and earliest
availability should be sent to the Manager - Human Resources, by quoting the position applied and
reference number via email at [our mailbox through CTgoodjobs Apply Now]. Due to the secrecy nature of HKEAA's
job duties, applicants invited for interview may be required to make a declaration of any conflict of
interests. Applicants not notified within 8 weeks from the application review date should consider
their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified
candidates. Information provided relating to employment will be kept confidential and used only for
processing applications. For details, please refer to the Policy Statement on Equal