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Client Services Officer / Associate

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Client Services Officer / Associate

Capstone Educational Group Limited
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Job Responsibilities:

  • Responsible for day-to-day operation of the center;
  • Provide professional course consultation and services to our students and parents;
  • Professionally follow up students and parents feedback and enquiries independently with resolution and proactively follow up with related parties for services enhancement;
  • Cooperate with our teaching team to plan the teaching schedules and classes for students;
  • assist in external seminars, participate in exhibitions and deliver presentations;
  • Assist in the planning and development of new courses / programs;
  • Handle ad hoc assignments as required.

Requirements:

  • Bachelor degree in any discipline is preferred;
  • Minimum 1 year working experience in customer service, experience in education sector would be an advantage;
  • Excellent communication, interpersonal, presentation and problem solving skills;
  • Be friendly, flexible, dynamic and have a strong sense of responsibility and commitment;
  • Good command of both written and spoken English and Chinese with fluency in Mandarin is a plus;
  • Candidate with more experience will be considered as Student Services Officer;
  • Immediate availability is highly preferred.

** Shift duty and work on Saturday is required **

5* days work/ week (Tue-Sat). Salary offered will commensurate with qualifications and experience. We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidate. Please send your CV stating with contact details, available date, and current & expected salary with _Cover Letter*_ by clicking Apply Now.

Personal Data collected will be used for recruitment purposes only and will be strictly confidential. Applicants who do not hear from us within 2 weeks' may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.

Job Types: Full-time, Permanent

Work Location: In person

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Causeway Bay
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 3 years
Education
  • Degree

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