Requisition ID:  13119

Key responsibilities:

• Roadmap Planning, Project Management & Execution
  • Created detailed project plans, outlining timelines, milestones, regular status reporting and documentation.
  • Provide progress report, highlight risks, and track timelines through dashboards for the Global HRIS director and other leadership teams where required.
  • Develop and implement People Technology project roadmaps, aligning with organizational goals and People Technology objectives.
  • Collaborate with stakeholders to define project requirements and timelines for People Technology upgrades and enhancements.
  • Lead regular meetings with stakeholders to review project status and ensure alignment on priorities.
  • Coordinate efforts across cross-functional teams (People, IT, vendors, and external partners) to deliver effective People Technology solutions, including considerations of cross project dependencies within People and other departments.
  • Oversee project budgets, ensuring efficient use of resources and alignment with project goals.
  • Track and manage project costs and timelines to ensure delivery within scope and on time.

• Be an effective Service Partner in supporting business users from People Department
  • Serve as a trusted Service Partner, providing support to business users within the People Department.
  • Understand, analyse, and support business needs to formulate comprehensive business requirements
  • Analyse business requirements, interdependencies, risks and benefits to propose sustainable recommendations and solutions
  • Translate complex technical concepts to business stakeholders in clear, non-technical language through presentations.
  • Lead regular meetings with stakeholders to review project status and ensure alignment on priorities.

• Process Improvement & System Optimization
  • Continuously assess and recommend improvements to People processes and workflows to enhance overall efficiency in Roadmap project and BAU operations.
  • Ensure system configuration and processes are in line with best practices, ensuring scalability and adaptability.
  • Work with the vendors to implement patches, upgrades, or new features as necessary.

• Technology Solutioning
  • Lead the hands-on technical configuration of the People technology solutions, particularly SuccessFactors HCM, as well as third-party solutions to enhance overall People Technology and integrations with external systems.
  • Assess, recommend and evaluate the most suitable People technology solutions.
  • Collaborate with cross-functional teams to design, implement, and integrate People applications, including managing internal approval processes with relevant teams.

• Reporting & Analytics:
  • Track People system performance and generate reports to assess system usage, performance, and areas for improvement for BAU as well as People Technology roadmap initiative.
  • Support People and business leaders with data-driven insights and analyses related to People Technology functionality.

Key requirements:

• Bachelor’s degree in Computer Science, Information Technology or equivalent.
• Minimum 12 years of experience in similar capacity, in SuccessFactors HCM application or equivalent.
• Proven ability to manage large-scale projects, including defining project scope, timelines, and deliverables.
• Ability to lead cross-functional teams, manage vendors, and influence key stakeholders to drive project success.
• Expertise in project management methodologies (Agile, etc.) and tools (e.g., Jira, Microsoft Project).
• Strong risk management, problem-solving, and critical thinking skills.
• Hands-on technical configuration knowledge in SuccessFactors HCM application or equivalent.
• Experience in mentoring and training staff, promoting collaboration, and ensuring team alignment.
• Excellent written and verbal communication skills.
• Excellent time management skills; ability to prioritise.
• Proactive, self-motivated individual with ambition, energy and drive.
• PMP (Project Management Professional) or similar project management certification is a plus.

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