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Guest Services Manager

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Guest Services Manager

Hotel COZi
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Job Highlights

  • 5-day work, 9 hours per day
  • 5 years relevant experience
  • Guest Services in hotel industry

Responsibilities

  • Monitor in daily operations of front office and guest services.
  • Manage and supervise front desk staff and quality of services.
  • Handle guests’ enquiries, emergency cases and complaints.
  • Coordinate and assist with hotel departments to ensure smooth operations at all hours.

Requirements

  • Diploma holder or above in hospitality management or related disciplines.
  • At least 4 years relevant experience in hotel industry.
  • Strong communication, interpersonal and leadership skills.
  • Candidate with less experience will be considered as Assistant Guest Services Manager

Working Location 

Tuen Mun

Interested parties please send your resume with current and expected salary to Human Resources Department at hr@hotelcozi.com or WhatsApp us at 5970 1400 .

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Discretionary bonus
  • Free duty meal
  • Meal allowance
  • Medical plan
Job Function
Location
  • Tuen Mun
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 4 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
Overview

Hotel COZi is an eclectic collection of welcoming, midscale hotels designed in a contemporary style and based on a concept of providing a comfortable and relaxing environment in a pleasing home-from-home atmosphere. More than just a place to hang your hat, Hotel COZi is a place where you can catch your breath and unwind, get some exercise, or finish that pressing task from work. A place where you can relax and feel at home among friends. But above all, each Hotel COZi is dedicated to ensuring that whatever you do, you will enjoy every moment of your stay.

Hotel COZi • Oasis, Tsuen Wan  |  Hotel COZi • Harbour View, Kwun Tong  |  Hotel COZi • Resort, Tuen Mun

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