Not Your Typical General Manager role

This isn’t just another leadership position. No legacy systems. No corporate red tape. No coasting. This is about building something from the ground up. Fast.

We’re Navro, a rapidly scaling B2B payments startup, and we’re looking for a bold, strategic, and hands-on GM to lead our charge in Hong Kong. This is your chance to own an entire market, drive growth, and build a team that wins.

You won’t just be selling - you’ll be running the show. Strategy, sales, operations, marketing, partnerships, compliance - the whole gambit. You’ll shape our market position, set the vision, and make decisions that impact the entire business.

You won’t have layers of approval slowing you down. You will have the freedom to make real, impactful decisions from day one. This isn’t a passenger role. We’re bringing you in for your vision, your expertise, and your relentless drive to grow Navro in Hong Kong

Who We Are

We are transforming payments for global platforms and e-commerce businesses. As the world’s first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can’t be. Businesses rely on us to pay their people accurately and on time - contractors, freelancers, and employees across the globe. When we say we’ll deliver, failure isn’t an option. If we don’t do what we said we would, people don’t get paid - not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity.

Requirements

What This Role Demands:

• You Own It – Full P&L responsibility for HK. You’re accountable for every win and every setback.
• You Ask the Hard Questions – Challenge assumptions, push boundaries, and make us better.
• You Fix What’s Broken – No waiting for permission. See a problem? Solve it.
• You’re Hands-On – One minute setting strategy, the next diving into sales calls or negotiating deals.
• You Thrive in Chaos – Startups are messy. You bring order without getting bogged down by process.
• You Handle the Pressure – Fast-paced. High stakes. Priorities shift. You roll with it and keep moving.
• You’re Here for the Journey – This isn’t a cushy corporate gig. It’s hard, rewarding, and career-defining.

What You’ll Be Doing:

• Full Market Ownership: Develop and execute Navro’s strategy for Hong Kong. Own everything from sales and marketing to operations and compliance.
• Revenue Growth: Drive aggressive revenue growth through strategic sales campaigns and high-impact partnerships.
• Strategic Sales and Development: Own, craft, and implement a comprehensive sales and business development strategy, driving expansion and market penetration in Hong Kong.
• Sales Cycle Management: Oversee the entire sales process - from lead generation to closing deals with C-suite executives - ensuring efficient and effective execution.
• Partnership Development: Build and nurture strategic relationships with fintechs, money remittance companies, and other financial institutions to enhance Navro’s market position and business opportunities.
• Team Builder: Recruit, lead, and inspire a high-performing team. Shape the culture from the ground up.
• Strategic Leadership: Set the vision, craft the go-to-market strategy, and execute with precision.
• Market Expansion: Identify and capitalise on new business opportunities to expand Navro’s footprint.
• Operational Excellence: Build efficient, scalable processes that support growth without the bureaucracy.
• Collaborate with Cross-Functional Teams: Work closely with marketing, product, and customer operations to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities.
• Lead Generation and Reporting: Attend tradeshows, source leads, and follow the sales process while providing detailed reports to the sales management team.
• Feedback and Strategy Adjustment: Provide actionable insights and feedback to the leadership team about pipeline status, performance metrics, and strategic adjustments.
• Client Retention and Satisfaction: Ensure high levels of client retention, contractual health, and overall satisfaction through proactive management and support.
• Communication Facilitation: Strengthen the connection between customers and Navro’s back-office services to streamline communication and resolve issues effectively.
• Stakeholder Engagement: Build strategic relationships with regulators, partners, and key decision-makers.
• Brand Leadership: Position Navro as a leading Fintech brand in Hong Kong. Be the face of the company in the market.

What We’re Looking For:

• Sales and Operational Leadership: Previous experience in a Sales role is critical, with proven enterprise sales experience and the ability to run entire country operations.
• Industry Acumen: Ability to engage in solution-oriented discussions with senior leaders across APAC, including mutual funds, pension funds, and insurance funds.
• Strategic & Tactical Balance: You think big but know how to get into the weeds and make things happen.
• Hands-On Approach: You can shift seamlessly from high-level strategy to on-the-ground execution—whether leading sales processes, optimising operations, or closing deals.
• Relationship Management: Proven ability to build and maintain relationships with senior leaders of financial institutions.
• Product & Market Insight: Quick to learn Navro’s offerings and articulate our value propositions in the market.
• Sales Process Mastery: Experience leading the entire sales lifecycle, including accurate forecasting, managing Salesforce, and driving sales meetings.
• Market Insight: Ability to identify market trends and adapt sales strategies accordingly.
• Leadership & Integrity: Decisive, persuasive, and driven by a high sense of accountability and reliability.
• Startup Grit: You bring resilience, adaptability, and thrive in fast-paced, high-pressure environments.

Why Navro?

• Lead and Shape the Future: This is your chance to build and grow a market from zero to one.
• Make Real Impact: Your decisions will directly shape Navro’s growth journey.
• Innovative Environment: Be at the forefront of Fintech innovation and payments disruption.
• Career-Defining Role: This isn’t just another job. It’s a legacy.

Ready to Build Something Big?

This is your chance to leave your mark. If you’re ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you.

Apply Now and be part of Navro’s journey to revolutionise payments in Hing Kong.

Benefits

As part of this role you will receive the following:

• Generous leave
• Volunteering & Compassionate leaves
• Maternity and Paternity leaves
• Private Healthcare
• Company Options Scheme
• Team socials
• Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
• Career frameworks
• Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
• Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.