As an affiliate of a worldwide leading player - Air Liquide in home healthcare, Celki VitalAire have a long-standing dedication and care to patients. We rely on your team of engaged and well-trained staff to provide high quality service to medical professionals and patients, making us the trusted preferred choice for support chronic diseases that require regular and long-term monitoring.

We are looking for candidates who are ready to preserve the quality of life. Please join us to make a difference in your career.

What you’ll be doing?

Customer calls handling

• Receives and responses customers’ enquiries via phone calls and digital tools. Enquires include product prices, service charges, delivery schedule and other business-related information.
• Proceeds customers’ requests on contract termination, agreement change, hardware collection, deposit return, etc.

Administration

• Sales order administration, including order placing, tracing and posting
• Greets the customers who visit service support centre
• Other administrative work at office

Patient caring

• Provides support to patients on medical devices operation
• Reviews therapy effectiveness with patients; provide necessary support to maintain / to enhance patients’ adherence to the therapy

Who are we looking for?

• Higher Diploma or above
• Experience in customer service / call centre is an advantage, but not a must
• Applicant with experience of other field / industry will also be considered
• Patient, pleasant personality with positive attitude communication skill
• Good command in written and spoken Chinese & English
• Training will be offered
• Fresh graduate is also welcome

Why you should consider this opportunity:

We offer an attractive remuneration package with fringe benefits to the right candidates, such as

• 5 days work week
• Performance bonus
• Medical & Dental insurance
• Life insurance
• Education subsidy
• On the job training
• Excellent career progression
• Birthday leave
• 12 days of Annual leave

Interested parties please send resume with date of availability and expected salary by clicking Apply Now.

We offer a competitive remuneration and on-the-job coaching with a good career development to the right candidate. Interested parties please send us full resume stating current and expected salary and available date by clicking the button of Apply Now.

Please visit our website: http://www.celki.com for further information of our Company.

Data collected will be used for recruitment purpose only.

Job Type: Full-time

Pay: $15,000.00 - $16,000.00 per month

Schedule:

• Monday to Friday

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