About the Company & Brand Background

Suu Balm is a uniquely differentiated range of skincare products designed for individuals with dry, itchy, sensitive, or eczema-prone skin. Developed at one of the world's leading dermatology hospitals, this exceptional skincare range is meticulously crafted by expert dermatologists at the National Skin Centre in Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sales record of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to join our team.

Why Join Suu Balm?

At Suu Balm, we’re not just a skincare brand—we’re a team that’s passionate about making a real difference in people’s lives. Here’s why working with us could be an exciting opportunity for you:

1.  Grow With Us, Both Personally and Professionally

We’re a fast-growing company where you’ll be at the center of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you’re someone who loves to grow and embrace challenges, this is the place for you.

2.  We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That’s why we offer:

·        Competitive Salary: A pay that matches your hard work and contributions.

·        Performance Bonuses: Achieve great results, and we’ll reward you for it.

·        Profit-Sharing: When the company succeeds, you succeed too.

·        Sales Incentives (for Sales Teams):   Enjoy attractive rewards that celebrate your achievements!

But we know a great job is more than just a paycheck - it’s about feeling supported and appreciated. That’s why we also provide:

·        Comprehensive Health and Medical Insurance: Your well-being matters to us.

·        Wellness Allowance: For the little things that keep you feeling great.

·        Paid Time Off: Recharge, relax, and come back ready to shine.

·        Monthly Suu Balm Product Allowance: Love and use the products you help create!

·        Education Support: Continue learning and growing with us.

3.   Learn and Grow with an Amazing Team

At Suu Balm, we value teamwork, open communication, and mutual respect. We celebrate wins together, share ideas, and support one another, ensuring everyone feels they belong.

You’ll also collaborate with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you’ll gain valuable experience and grow alongside passionate individuals.

The Opportunity:

Are you a results-driven professional with a passion for skincare and a knack for building strong relationships? Suu Balm Hong Kong is looking for a proactive and hands-on Key Account Executive to join our dynamic team!

In this role, you’ll play a pivotal part in driving sales growth, managing key retail accounts, and executing strategic initiatives to strengthen our presence in the competitive Hong Kong market. If you thrive in a fast-paced environment, love solving challenges, and are ready to make a tangible impact, this is the perfect opportunity for you!

Key Responsibilities:

1.   Retail Key Account Management:

·    Build and maintain strong relationships with key account buyers and senior management.

·    Negotiate agreements, contracts, and trading terms to ensure a profitable and sustainable business model for Suu Balm.

·    Secure optimal product placement, planograms, and secondary displays in partner retailers.

·    Oversee merchandising services to ensure flawless execution of in-store plans

2.   Sales and Business Development:

• Identify and pursue new business opportunities and partnerships to expand Suu Balm’s reach.
• Develop and execute strategies to drive sales growth and achieve annual targets.
• Enhance brand visibility through in-store marketing mechanics, events, pop-ups, and roadshows.
• Support local brand marketing activities as needed.
• Regularly analyze sales performance and adjust plans to maximize results.

3.   Market Analysis and Strategy:

• Conduct market research to identify trends, competitor activities, and customer preferences.
• Use insights to develop effective sales strategies and tactics.
• Monitor market trends, competitor activities, and sales performance.
• Prepare detailed sales forecasts, market analysis, and performance reports.

4.   Collaboration and Communication:

• Work closely with local and regional teams (marketing, product development, logistics) to achieve sales and expansion goals.
• Communicate effectively with stakeholders at all levels to align strategies and drive business success.

5.   Customer Service and Support:

• Address customer inquiries and resolve issues promptly to maintain strong relationships.
• Provide product training and support to key accounts to enhance product knowledge and sales effectiveness.

What you’ll need to succeed:

• Education:  Strong academic background demonstrating high achievement.
• Experience:  At least 2-3 years of experience managing retail key accounts, preferably with retail pharmacies (Mannings & Watsons). Relevant experience in other retail sectors will also be considered.
• Skills:
• Excellent communication, negotiation, and interpersonal skills.
• Strong business acumen and understanding of commercial operations.
• Analytical mindset with the ability to interpret sales data and market trends.
• Self-motivated, results-oriented, and resilient in a fast-paced environment.
• Ability to work independently and as part of a collaborative team.
• Language:  Fluent in English and Cantonese; Mandarin is a plus.

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