Our client is an international bank, and they are seeking the right candidates for the position of Assistant Telemarketing Manager from all levels to join their banking teams.

Main Responsibilities: 

• Set objectives to telemarketing staff and monitor their performance so as to improve the sales achievements
• Monitor the job efficiency, achieve the goals and manage the manpower planning
• Give guidelines to telemarketing staff for handling the non-routine cases
• Ensure high quality services are provided through call monitoring
• Review on working procedures of the telemarketing staff productivity and sales achievement regularly
• Provide training to the telemarketing staff for handling inbound/outbound calls efficiently and independently
• Motivate telemarketing staff to achieve sales target and enhance the job satisfaction
• Ensure all telemarketing staff are comply with the internal guidelines, legal and regulatory requirements
• Assist Managers to achieve all objectives and enhance the team morale

Incumbent Requirements:

• Post-secondary education with at least 5 years' relevant experience
• Good in sales motivation with strong sales management skills

 *Interested parties, please click on below button “Apply Now”. For a confidential discussion, please contact Billy at (852) 5533 0582  / 2129 0146.