Responsibilities

• Deliver quality customer service and provide proactive support to the Relationship Managers
• Achieve service excellence in handling customer issues and product enquiries in a timely, accurate and responsive manner
• Support daily marketing activities and perform administrative duties, such as preparing reports, conducting market research and scheduling customer appointments etc.
• Assist in ad hoc marketing activities, both in-branch and off-site promotions

Requirements

• University graduate preferred

• Pass in the Insurance Intermediaries Qualifying Examinations (IIQE Paper 1, 2, 3 or equivalent)

• Minimum of 1 year's working experience, preferably gained in retail banking field

• Relevant HKIB qualification is an advantage

• HKIB Certified Bankers preferred

• Familiar with retail banking products and related market trend

• A good team player with strong communication skill, and able to manage tasks efficiently

• Proficient in MS Office application

• Good command of spoken and written English and Chinese

Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=UFOCUS=Applicant&SiteId=1&JobOpeningId=4116&PostingSeq=1 or by clicking the Apply Now button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.