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Customer Service Specialist

Job ref no.: CS-032501
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Customer Service Specialist

Barefoot Asia Limited
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📍Role: 

  • Remote working on mobile phone / laptop
  • Working hours  
    • Fri, Sat, Sun, 1100-2100   
    • Within 1 hr response time 
  • Platforms: Meta (fb, instagram, whatsapp) / Wechat / emails & etc (no phone calls required) 
  • At least 3+ years of customer service / hospitality / account servicing experience
  • Knowledge of barefoot shoes or shoes is a plus 

 

📍Duties: 

  • Providing premium customer support for pre & post-sale enquiry (e.g. after-sale, parcel tracking & etc ) 
  • Partnering w/ Store team & Merchandising team to support end to end one-stop tailor-made solution for our customers 

 

📍Salary : 

  • HK$4k-6k / month 
  • HK$1.5K shopping allowance / every 6 months 

 

📍Looking for candidates:  

  • Self-motivated 
  • High consistency 
  • Love to help out others 
  • Demonstrates high-quality, concise written & friendly communication in both Chinese & English 

Please send us your CV with current and expected salary by clicking [via CTgoodjobs Apply Now]

More Information

Job ref no.CS-032501
Salary
4,000 - 6,000 / month
Benefit
  • Flexible working hours
  • Work from home
Job Function
Work Model
  • Hybrid / WFH
Industry
Employment Term
  • Part-time
Experience
  • 3 years - 5 years
Career Level
  • Middle management level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

website: www.barefoot.asia

Instagram: instagram.com/barefoot_asia