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Service Centre Officer / Service Centre Officer (Overnight)

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Service Centre Officer / Service Centre Officer (Overnight)

Kerry Hotel Hong Kong
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We are looking for a Service Centre Officer / Service Centre Officer (Overnight) based at Kerry Hotel Hong Kong!

As a Service Centre Officer / Service Centre Officer (Overnight), we rely on you to:

  • Handle all incoming and outgoing calls promptly
  • Provide and record all guest messages and wake-up calls
  • Fulfill guest needs as requested according to the established standard
  • Answer general inquiries and explain latest F&B promotion
  • Perform any other duties as requested by the Supervisors

We are looking for someone who has:

  • Relevant experience in the Hotel or Service Industry
  • Proven demonstration of teamwork
  • Good command of English, Cantonese and Putonghua
  • Willingness to rotate across shifts, including day, night and overnight shifts

 

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director of Human Resources
Kerry Hotel, Hong Kong
38 Hung Luen Road, Hung Hom Bay, Kowloon, Hong Kong
WhatsApp: 9835 9186 
E-mail: recruit.khhk@thekerryhotels.com
Website: www.thekerryhotels.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
Location
  • Hung Hom
Work Model
  • On-site / At the workplace
Industry
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • Degree
  • Asso. Deg or High Dip
Overview

Kerry Hotels are vibrant and buzzing with life and activity. Each Kerry hotel is defined by a spirited style and a careful attentiveness that bestows a sense of individuality to all guests.

Kerry Hotel Hong Kong is one of our newest additions to the family and will be an iconic destination not only for guests but for visitors and residents of Hong Kong.

The defining qualities of the Kerry brand, is to create an environment that can promote a balanced lifestyle for our guests and colleagues to embrace individuality and style with an unpretentious manner. Kerry evokes adaptability by creating a socially stimulating environment.