PRIMARY FUNCTION

Shiseido Travel Retail specializes in Duty-Free distribution (Airports, Downtown Stores). This role involves collaborating with internal and external stakeholders, including Brand holders, regional teams, and vendors in a fast-paced environment.

Reporting to the Area Sales Manager, the Commercial Executive acts as an interface between the Area Sales Manager, Retailers/Customers & internal teams to provide reliable support to the commercial team across a full range of commercial activities.

KEY RESPONSIBILITIES

• Responsible for providing overall Sales Administrative Support for Commercial Team
• Assist Commercial Team in in sales-administration reporting, analysis and daily business management including and not limiting to the following:

PO:

• Assisting Area Manager to follow up and keep track of POs received from retailers to have timely submission
• Screening, tracking monthly PO to check, monitor and highlight out of stock, unfulfillment status, newness fulfilment etc. Provide timely summary and update of monthly PO order and status
• Advise customers on their purchase orders/shipments on any stock/shipment related issues
• Prepare and assist in the filling of templates for various accounts and ensure that orders from retailers are accurate

Reporting :

• Analyse and present insights on overview of sell in/sell out figures for ASM monthly outlook
• Track promo rebates to analyse savings per quarter
• To provide insights through analysis of SIT reports (Highlight DC SKUs, Items that are not planned for any PR/BC Focus/Activity by the RMs)
• Ensure timely consolidation and accuracy of internal reports (e.g. CP report from retailers, dept trends, SIT, newness tracking etc) and other adhoc data analysis
• Compile and consolidate department trends from retailers and sales analysis to prepare for monthly meeting / store visit factsheet preparation

• Interface with relevant stakeholders on any payment / financial claim matters (e.g. credit notes, returns sales orders etc)
• Responsible for raising and tracking all Purchase Requisition (PR), invoices for expenses related to the running of business
• Access new launch information with marketing team to prepare and update assortment and paperwork required at retailers end and/or testers for counters
• Tracking and monitoring of POSMs and to ensure optimum usage and accurate allocation, and to ensure timely arrival in stores
• Allocate sample products (e.g. Goods with Purchase, self-assembled bags) accordingly to regions and respective counter doors
• Work closely with Retail & Education Team provide timely update on BCs movement in the region (new hire or resignation)
• Compile and consolidate Beauty Advisors’ purchase items, incentives and voucher pay-out
• Ensure smooth execution and coordination of market-specific regulatory requirements and/or for customs clearance needs
• Any other ad-hoc matters assigned

REQUIREMENTS

• Min. Diploma in Business/Marketing or equivalent.
• At least 2 year of relevant working experience.
• Good sense of commercial awareness.
• Good inter-personal and communication skills with ability to communicate with internal & external parties.
• Strong analytical and organization skills with attention to details.
• Strong command of oral and written communication skills
• Strong Excel Skills.

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