We use cookies to enhance your experience on our website. Please read and confirm your agreement to our Privacy Policy and Terms and Conditions before continue to browse our website.

Application Support Engineer

Report
Print

Application Support Engineer

Hong Kong Genome Institute
Apply Now

To provide operational support for HKGI’s expanding portfolio of systems, a new Application Support Engineer will be essential in executing, setting up, and releasing application systems to ensure optimal performance, reliability, and usability.  The incumbent will assume the following responsibilities:

Key Responsibilities:

  • Monitor, troubleshoot and optimise the performance of applications in production environments
  • Develop and execute comprehensive test plans and cases to validate application functionality and quality
  • Assist in configuring and setting up applications across development, testing, production environments
  • Collaborate with in-house and vendor development teams to adhere to best practices in application deployment
  • Coordinate application releases, conducting thorough testing to facilitate smooth deployment
  • Maintain detailed documentation of application configurations and release processes
  • Provide technical support and training to end-users as needed
  • Stay current with emerging technologies and industry best practices in application support
  • Perform any other duties assigned by senior officer
Requirements:

We are seeking a high-calibre candidate for the post of Application Support Engineer who possesses:

  • A bachelor’s degree in Computer Science, Information Technology, or a related field
  • Proven experience as an Application Support Engineer or in a similar role
  • Strong understanding of software development processes
  • Familiarity with database management (Relational and NoSQL) and scripting languages (e.g., Python, Shell)
  • Experience with application monitoring tools and testing frameworks
  • Strong analytical and problem-solving skills
  • Strong communication and interpersonal skills, capable of working with both technical and non-technical stakeholders

Preferred Qualifications

  • Experience with cloud platforms (e.g., AWS, Azure)
  • Knowledge of best practices and tools in DevOps (e.g., CI/CD pipelines)
  • Familiarity with version control systems (e.g., Git)
  • Past working experiences in the healthcare industry

Office Location: Hong Kong Science Park, Shatin

Remuneration:
Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).

Application:
Interested parties should send full resume enclosing current and expected remuneration together with availability to [via CTgoodjobs Apply Now] on or before 21 March 2025 . Only shortlisted candidates will be notified.

Data collected will be used for recruitment purpose only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • N/A
Education
  • Degree