• Pre-sales support
• Due Diligence investigation, workshops & documentation
• Business requirements definition
• Solution definition, design & specification
• Assist Sales with project scoping, definition & planning
• In conjunction with Project Managers, estimating development resource requirements & delivery timescales
• Interaction with IT, external providers including:
  • Challenge, validation and support of solutions/designs proposed
  • Monitoring quality/fitness for purpose of developments
  • Testing & acceptance of deliverables
• Consultancy – internal & external
• Leading delivery teams
• Mentoring & staff development
• Working with Local Offices to identify and mitigate Issues & risks – aligning to a training plan and delivering solutions training.
• Reporting & escalation of concerns & issues  

Critical competencies for success

“Business Requirements Type” – someone with solid Industry-based HR/Payroll knowledge and requirements analysis skills.  Experienced in implementation & service design.  Will display experience in or a tendency towards team and customer management.  Demonstrable organizational, problem solving, managerial & motivational skills.  Expect a person with this profile to be familiar with HR & payroll principals and legislation, with the ability to manage cross-functional teams delivering into projects. 

• IT background or experience as a senior payroll/HR end-user an advantage.
• Technical (platform/database) knowledge an advantage but not essential.    Must have excellent customer facing and across-the-board communication skills plus ability to operate safely & successfully at all levels within customer organization essential.
• “IT Analysis & Design Type” – someone with a strong background with HR and/or payroll system development/implementation experience.  Current knowledge of HR and/or Payroll systems essential.  Advanced analytical and solution design skills and the ability to “think big” in terms of overall strategic requirements and corresponding solutions are essential.  Needs good analytical & problem solving skills and very advanced communication skills specifically related to listening, facilitating workshops and conveying complex concepts verbally and in writing.
• Will need to be credible at all levels, but particularly around client’s people, senior end-users and strategists.  Will need to be able to focus on high-level strategy and motivate/help others to fill in the detail.
• “Technical Platform Type” – someone with a very solid general and/or technical background and current DBA and/or comms skills.  HR and/or Payroll system experience a definite asset, but not absolutely essential.  Current knowledge of application environments essential, particularly those relating to ERP, ASP hosting and associated comms configurations.  Experience in a system support role would be useful.
• Will need to be credible around customer’s senior & junior IT & Infrastructure technicians.  Needs good analytical & problem-solving skills and very advanced communication skills specifically related to facilitating workshops and conveying complex concepts verbally and in writing.

HRP Partner Solution Architect

Closing 31-Mar-2025