Key Responsibilities

To provide operational support for HKGI’s expanding portfolio of systems, a new Application Support Engineer will be essential in executing, setting up, and releasing application systems to ensure optimal performance, reliability, and usability. The incumbent will assume the following responsibilities:

• Monitor, troubleshoot and optimise the performance of applications in production environments
• Develop and execute comprehensive test plans and cases to validate application functionality and quality
• Assist in configuring and setting up applications across development, testing, production environments
• Collaborate with in-house and vendor development teams to adhere to best practices in application deployment
• Coordinate application releases, conducting thorough testing to facilitate smooth deployment
• Maintain detailed documentation of application configurations and release processes
• Provide technical support and training to end-users as needed
• Stay current with emerging technologies and industry best practices in application support
• Perform any other duties assigned by senior officer
  
  
  

Requirements

We are seeking a high-calibre candidate for the post of Application Support Engineer who possesses:

• A bachelor’s degree in Computer Science, Information Technology, or a related field
• Proven experience as an Application Support Engineer or in a similar role
• Strong understanding of software development processes
• Familiarity with database management (Relational and NoSQL) and scripting languages (e.g., Python, Shell)
• Experience with application monitoring tools and testing frameworks
• Strong analytical and problem-solving skills
• Strong communication and interpersonal skills, capable of working with both technical and non-technical stakeholders
  
  
  

Preferred Qualifications

• Experience with cloud platforms (e.g., AWS, Azure)
• Knowledge of best practices and tools in DevOps (e.g., CI/CD pipelines)
• Familiarity with version control systems (e.g., Git)
• Past working experiences in the healthcare industry
  
  
  

Office Location:

Hong Kong Science Park, Shatin

Remuneration

Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).

Application

Interested parties should send full resume enclosing current and expected remuneration together with availability to [via CTgoodjobs Apply Now] on or before 21 March 2025 . Only shortlisted candidates will be notified.

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