Job Responsibilities:

• Develop and manage the Membership Loyalty Program via Company Website (both content & functions) as one of the key member engagement channels
• Liaison with external vendor on necessary system set-up and enhancements and conduct system testing
• Manage the membership database and support in data analysis and report generation
• Provide in-depth qualitative & quantitative analysis and knowledge-based reports to help track customer behavior and campaign performance for determining the effectiveness of various digital and CRM initiatives
• Manage and prioritize project risks and issues, propose options to mitigate and resolve, oversee project timeline
• Maintain the Company Website updating on a timely basis
• Coordinate and communicate with internal departments in developing Membership Loyalty Program
• Collect feedback and address enquiries from frontline and conduct continuous improvement with system modification to enhance customer experience and process effectiveness

Requirements:

• Bachelor in Information Technology/ Statistics/ Marketing or related disciplines
• At least 3 years of working experience in developing CRM project implementation and/ or CRM marketing
• MUST HAVE Hands-on experience with customer related analytic projects / Loyalty Program
• Strong in hands-on data analytics with insights generation ability
• High proficiency in MS Excel, SQL and Power BI
• Ideally to work in Jewellery or Retail industry
• Ability to work independently with minimal guidance, mature and in an efficient manner
• Strong analytical and problem solving skills and detail-minded
• Excellent communication and stakeholder management skills
• Candidate with short notice period or immediate availability is a plus

Benefits:

• Five Day Work Week
• Bank Holiday
• Discretionary Year End Bonus
• Medical Insurance
• Development Opportunities
• Staff Discount

We offer competitive remuneration package with fringe benefits to the right candidates.

Interested parties please send full resume with expected salary to our Human Resources Department by or WhatsApp 6042 1993 . Only short listed candidates will be notified. All information collected will be treated in strict confidence and solely used for recruitment purposes.

工作類型: 全職, 長工

時間：

• 日班
• 星期一至星期五

福利：

• 有薪年假
• 員工購物優惠
• 醫療保險

補充薪酬：

• 年終獎金

Work Location: 親身到場

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.