We are seeking an experienced and dynamic Agency Training Manager to lead the development and implementation of comprehensive training programs for our insurance agency workforce. The ideal candidate will have a strong background front line experience in insurance or financial services industry with solid insurance product knowledge. This is a great opportunity for to develop your career in a training & advisory role.

Responsibilities:

• Training Program Development: Design, implement, and continuously refine training programs to enhance agency performance, focusing on IIQE, CDP, product knowledge, compliance, sales techniques, and customer service skills.
• Training Delivery: Deliver high-quality training sessions, ensuring all programs are engaging and effective.
• Evaluation and Feedback: Monitor and evaluate the effectiveness of training programs, providing actionable feedback for improvement.
• Project Management: Assist training related projects such as UAT testing, draft user requirements etc
• Communication: Facilitate communication between departments and training providers to ensure seamless execution of training initiatives.
• Compliance: Ensure all training activities comply with industry regulations and company policies.

Requirements

• Bachelor degree in related field
• Solid front line or business development experience in insurance & financial services
• Good communications skills and able to design and deliver training course
• Proficiency in English and Cantonese

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