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Guest Relations Host

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Guest Relations Host

Island Shangri-La, Hong Kong
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We are looking for a Guest Relations Host based at Island Shangri-La, Hong Kong!

As a Guest Relations Host, we rely on you to:

  • Ensure the smooth and efficient operation of Guest Relations Department
  • Provide personalized and prompt service to VIP guests from arrival to departure
  • Liaise with relevant departments regarding guests' logistical requirements and amenities
  • Keep updating the VIP list and guest preferences
  • Knowledge of Hotel information to answer inquiries

We are looking for someone who has:

  • Higher Diploma or above in Hospitality Management or other related disciplines
  • Minimum 1 year experience in the Hotel or Service Industry
  • Self-motivated and well-organized
  • Outgoing, customer oriented and self motivated individual
  • Strong communications skills and interpersonal skills
  • Excellent command of spoken English and Putonghua

 

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8920 / 2733 8780
WhatsApp: (852) 5582 8849 
Email: coehr.hk@shangri-la.com
Website: www.areyoushangri-la.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
Location
  • Admiralty
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Degree
  • Asso. Deg or High Dip
Overview

Shangri-La Hotels are five-star luxury hotels located in premier city addresses around the globe.

"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La.  Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design.

Strategically located in the heart of Hong Kong, Island Shangri-La, Hong Kong is an elegant urban sanctuary soaring above the skyline.

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