Application Support Officer
Posted on 10d ago
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Application Support Officer
Industrial and Commercial Bank of China (Asia) LimitedJob Responsibilities
Personal data collected will be used for recruitment purpose only.
- Responsible for performing risk impact assessment of incoming production changes, implementing production changes, and tracking the production operation after changes
- Responsible for cooperating with the head office to complete the deployment of software versions.
- Continue to improve the IT monitoring system, and follow up the alarm in time to troubleshoot production problems.
- Responsible for analyzing the root cause of production incidents, and follow up the resolution of production incidents, and at the same time propose improvement measures to avoid similar production incidents from happening again, and continue to improve.
- Check the migration documentation and procedures
- Schedule planned and urgent changes within Computer Operation
- University graduate in Computer Science or related discipline
- At least 3 years' banking experience
- Exposure in software quality assurance is preferable
- Proven experience in Windows, Unix, SQL, JavaScripts
- Experience in software development is preferred.
- Initiative, analytical with good communication skills. Able to work under pressure
- Good command in both written and spoken English and Chinese, proficiency in Putonghua an advantage
- Senior candidates will be considered as Senior Application Support (IT Manager)
Personal data collected will be used for recruitment purpose only.
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Overview
Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.