Responsibilities

• To negotiate contracts + manage assigned accounts in accordance with agreed targets, goals + our guidelines.
• To design dedicated solutions for assigned clients, ensuring value is created in the process.
• To ensure compliance with sales management processes, providing accurate + timely updates in the customer relationship management (CRM) + sales systems.
• To proactively monitor monthly performance against defined targets, intervening promptly in case of deviations.
• To create + maintain account plan(s) based on the key account planning process, including sign off on the overall strategy.
• To effectively hand over + transition new business to operations, ensuring customer requirements are met + commitments delivered.
• To establish sustainable partnerships with assigned customers by conducting regular business review sessions, including looking into processes for continuous improvement + innovation.
• To represent us as an industry expert + build external network relations with senior management in customer organization.

Your Skills and Experiences

• It is required 8 years working experience at least with related functions.
• It is required fluent English communications, French or Spanish speaking is a plus.
• Your strong leadership skills + knowledge of key account management, along with your customer + stakeholder relationships will be the key to your success.
• You have been selected for this role for your knowledge across our operations, products + services; because you possess the key attributes we are looking for.

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