Your Role

Your primary objective is to design and execute technical solutions for customer-facing systems, as well as to continuously improve our existing processes and systems to refine the International Supply Chain (ISC) landscape.

Your Responsibilities

• Lead the successful completion of all Electronic Data Interchange (EDI) and Application Programming Interface (API) customer integration projects.
• Develop, document, implement and provide initial training for customer-specific systems.
• Ensure all integrations are End-to-End (E2E) tested with our Transport Management Systems (TMS) and other systems in the ecosystem.
• Support the Digital Solution teams to lead technical conversations with customers to understand EDI requirements.
• Provide timely origin support for order management systems KN ESP and InforNexus.
• Oversee origin order systems training, offering guidance to national process and systems teams for end-user standard system training.
• Align processes and implementations of order systems with corporate strategy, identify gaps, provide feedback, and test and communicate new features and bug fixes to our countries.
• Collaborate with various ISC teams to enhance product strategy, support solution design and implementations, and co-create action plans to improve origin performance.

Your Skills and Experiences

• Your strong skills and knowledge of systems, solutions and order management solutions, along with your stakeholder management and drive to execute projects will be the key to your success.
• You will be successful in this role because of your knowledge across our operations, products and services; because you possess the key attributes we are looking for.

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