Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

 Position Responsibilities:

• Manage and support the portfolio of Operations projects and initiatives ensuring strategic alignment – working to shape a balanced, sustainable and achievable portfolio.
• Drive projects and initiatives focused on value added services, quality improvement, and/or process efficiencies
• Monitor and control project progress at a business unit level and provide regular reports on portfolio health including time, cost, scope and benefits.
• Define and manage high quality regular executive reporting to enable clear understanding of portfolio status and enable informed decisions.
• Establish and support the portfolio and project delivery lifecycle, governance, processes and reporting.
• Actively work with business owners and sponsors to mobilize the roadmap as per plan; and maintain reporting on the status of project mobilization against plan.
• Review business cases to ensure the inputs are of a consistent and high quality and are aligned with enterprise roadmap and regional strategy.
• Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed.
• Ensure mechanisms for benefits realization are prepared and accountable business sponsors are enabled to manage and deliver against plans through subsequent business operation
• Cultivate a community of committed project professionals that will share and eventually drive development of best practices and continuous improvement.
• Ensure quality of deliverables (projects/programs on time, within scope and on budget) by enforcing controls and coaching/mentoring PMs
• Manage resource utilization across projects.
• Build good relationships at senior levels with operations, technology, solutions, distribution, and vendor groups.
• Contribute in delivering company’s Objective and Key Results as well as other AdHoc requests in a timely manner.

Job Requirements:

• Bachelor's degree in Business Administration or related field required.
• A min. of 10 years of project management/consultancy experience preferred.
• Expert‐level knowledge of project and change management, methodologies, techniques, processes
• Good budget, cost and profitability management skills.
• Proficient in Microsoft Office (i.e Project, Excel, Word, Powerpoint)
• Good communication skills in presentation and negotiate with different stakeholders (in English).
• Ability to work effectively in a team and collaborate with cross-functional stakeholders.
• Ability to influence without authority.
• Flexible, adaptable and resourceful when managing changing timelines and multiple deliverables.
• Strong understanding of the Life Operations

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務集團，致力於幫助人們實現「輕鬆智選，精彩人生」。我們的全球總部位於加拿大多倫多；在亞洲、加拿大和歐洲以「宏利」之名營運，在美國主要以「恒康」之名營運。我們為個人、團體和機構提供財務諮詢、保險以及財富和資產管理解決方案。截至 2022 年底，我們擁有超過 40,000 名員工、超過 11.6 萬名代理人，及數以千計的經銷夥伴，為超過 3400 多萬名客戶提供服務。截至 2022 年底，我們管理的資產規模達 1.3 兆加元（1.0 兆美元），其中投資資產總額為 0.4 兆加元（0.3 兆美元），獨立基金淨資產為 0.3 兆加元（0.3 兆美元）。我們在多倫多、紐約和菲律賓的證券交易所以「MFC」名稱進行交易，在香港證券代碼為「945」。

宏利為重視就業機會平等之雇主

在宏利／恒康，我們擁抱多元。我們致力吸引、發展並留住多元化的員工隊伍，正如我們所服務的客戶一樣多元化，並打造包容的工作環境，在充分發揮文化優勢的同時尊重個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、国籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。  

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。  申請人要求提供協助所分享的信息將會按照適用法律及宏利政策儲存及使用。  應徵過程中如需協助，請聯絡[via CTgoodjobs Apply Now]