Job Responsibilities

• Provide high quality and customer-friendly counter services to customers
• Handle daily financial transactions and customers' enquiries
• Refer Customers to respective colleagues in satisfying customer’s other financial needs 
• Provide excellent service in handling customer issues and enquiries in a timely, problem-free and responsive manner
• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements

• Attained Level 2/Grade E or above in 5 subjects in HKCEE / HKDSE including Chinese, English and Mathematics, equivalent or above
• Strong desire to develop career in banking industry
• Customer-oriented, independent, pro-active, and presentable
• Strong commitment and good communication skills
• Basic PC knowledge
• Good command of both spoken and written English and Chinese
• Work location: Branch placement will be subject to hiring team's final decision

(Candidate with less / without relevant working experience will be considered for the position of Customer Services Representative)

(Candidate can choose to work for 4 days from Monday to Friday with fringe benefits)

Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=3705&PostingSeq=1 or by clicking the Apply Now button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.