About Company:

Allied Digital Services Limited, established in 1984, is a publicly traded global leader in IT consulting and services. Headquartered in Mumbai, India, with subsidiaries in Los Angeles, California, the UK, Ireland, Japan, China, Brazil, and Singapore, the company offers a comprehensive range of infrastructure solutions and services to clients across 70 countries. Our service portfolio includes Digital Workspace Services, Digital Enterprise Infrastructure Transformative Solutions, Cybersecurity Services, Cloud Service and Support, and multi-lingual, multi-channel Service Desks. With a strong global workforce of over 2,000 professionals, Allied Digital serves several Fortune 500 companies, demonstrating an impeccable record of service excellence.

Key Responsibilities:

• Liaise with firmwide teams and end users to plan and deliver major changes to the client desktop environment.
• Manage tasks for delivery resources.
• Report on progress.
• Capture and track RAID items.
• Use WS system for work item tracking to track and delivery items.

Key Attributes:

• Excellent communication, interpersonal and customer care skills.
• Ability to work under pressure and on tight timescales.
• Experience using help desk call management system.
• Technical grasp of a wide range of applications both in house and 3rd party applications.
• Familiarity with Project Management Tools and Processes.

Purpose:

• Assists in the planning, execution, and completion of projects across an organization.

Benefits and Statutory Deductions in Hong Kong

Mandatory Provident Fund (MPF):

Our Employer of Record (EOR) will contribute 5% of an employee’s monthly wages to the MPF, with a current maximum contribution of HKD 1,500 per month.

Annual Leave:

Employees are entitled to a minimum of Seven (7) Days of paid annual leave after completing their first year of employment. This entitlement increases progressively based on the length of service.

Sick Leave:

Employees earn paid sick leave at a rate of two days for each completed month of employment during the first year and four days for each subsequent month, up to a maximum of 120 days.

Statutory Holidays and Rest Days:

Employees are entitled to 13 statutory holidays annually, in addition to one rest day (usually Sunday) per week.

Health Insurance:

We are currently working on supplementary healthcare services with our EOR (Remote.com) and may provide this benefit soon in the near future.

Notice Period First 3 months during probation period notice period will be 7 days. After probation, the notice period will be 15 days.

Immigration / Visa At this time we are not offering.

Bonus – Currently we are not offering any bonus however the same may be considered in future.

Job Type: Full-time

Pay: $22,000.00 - $28,000.00 per month

Work Location: In person

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