Job Descriptions

Our client is working in the public services They are now looking for new candidates that could support their research team’s further operations.

Responsibilities

• To answer phone calls from customers and member of the public
• Handling enquires in publicity activities held outdoor occasionally
• Responsible on data entry, like customer contacts, enquiries, applications and complaints
• Refers enquires and complaints to specific sections and divisions to as appropriate for follow up actions and obtain and advise the concerned enquirers/applications/complainants of the updated information about the processing of the enquiries/applications/complaints
• Prepare written operational and monitoring reports

Requirements

• Five subject passed or above in the HKDSE/ HKCEE
• Able to speak fluent Cantonese and English, knowledge of Mandarin is necessary
• Able to communicate in writing Chinese and English
• Good at Chinese and English typing and basic computer knowledge
• Avabilable to work on 15:00 - 00:00/ and  23:00 - 08:00 is advantaged 

We offer:

• Paid training session ($50/hr)
• After training is $79 - 89/hr
• Renewable contract 

Applicant should send full C.V. with your expected salary to “Apply Now”.  Please quote the ref. ‘Part-time Customer Services Officer ($79/hr, Gov. Contract) (Ref. WSDT4)’ on your application.   For enquiries, please contact on +852 6446 0240  (WhatsApp only)

Personal data provided by applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.