We use cookies to enhance your experience on our website. Please read and confirm your agreement to our Privacy Policy and Terms and Conditions before continue to browse our website.

Customer Service Assistant ( 20k + Bonus, 5 days per week )

Job ref no.: Alvin
Report
Print

Customer Service Assistant ( 20k + Bonus, 5 days per week )

WallStone Partners & Company Limited

Job Highlights

  • 5 days work
  • Non - Sales Role
  • Competitive salary and bonus.

From ASAP - AUG 31 2025. Subject to extension for 1 year.

- Basic Salary $20000/mth

- Monthly Attendance Bonus $500

- Special Bonus after completion of probation: $3000

-Gratuity Bonus: $10000 per year (Pro-rata basis for contract less than one year)

Monday - Sunday (Including public holidays), 5 days per week.

9 am - 6 pm

* Reasonable OT is required

* Must be able to work for shift working location

Annual Leave: 12 days, Birthday Leave: 1 day

Medical insurance

Shift Location Allowance $300 - $500 per month

Requirement:

Native in Cantonese, Good command in Mandarin, Standard English.

Good CS skills, Sincere Outlook and Attitude

Responsibilities:

  • Handle Card payment, Cash payment, Cheque / Bank-draft payment collection when necessary.
  • Input information into system and issue an official receipt.
  • Assist in daily reconciliation and other administrative duties.
  • Act as ambassador at Cashier Centre included queues control.
  • To provide verification support in the centre.
  • Attend to customers/ agents/ brokers' basic enquiries related to Cashier.
  • Provide accurate & efficient premium collection services to policyholder & agents.
  • Deliver good service & solutions by understanding customer needs & making appropriate suggestion on various payment method.
  • Ad hoc support upon request.

*Interested parties, please click on below button Apply Now.
Or email to [our mailbox through CTgoodjobs Apply Now] / WhatsApp 60618739 

More Information

Job ref no.Alvin
Salary
20,000 / month
Benefit
  • 5-day week
  • Birthday leave
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime
Job Function
Location
  • Fortress Hill
  • Quarry Bay
  • Kwun Tong
  • Tsim Sha Tsui
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Contract
Experience
  • 1 year - 3 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
Require to Travel
  • No travel
Overview

WallStone Partners has been dedicated to excellence in providing executive search consulting to the international companies based in operating from Hong Kong & Asia. Our reputation is based on our successful track record, creative and consultative approach, and commitment to quality, integrity and professionalism as well as an ability to develop enduring, effective working relationships.