The Department

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

The Job

• Ensuring that all staff within areas of responsibilities delight the Members and non-members for raceday and non-raceday functions. This is achieved by continuously improving operational efficiency; planning resources; allocating work fairly; establishing performance standards; arranging training for operation staff to develop their potential; and inspiring and motivating staff to provide the highest standards of customer service to members. This includes managing Members’ and non-members’ issues which require management attention.
  • This includes working with Executive Chef (RC - Western), Executive Chef (RC – Chinese), in planning and implementing menus for all related outlets and functions on racedays and non-racedays.
• Achieving business results and managing cost base according to set budget targets within areas of responsibilities. This is achieved by preparing marketing plans; giving directions to his/her Section heads to prepare and achieve budgets; overseeing the planning and execution of menus and marketing efforts; and developing non-raceday business in order to maximise the utilisation of manpower, facilities and assets.
• Contributing to the planning and development of new and existing Members’ catering facilities in considering market trends and the mix of Members in order to sustain growth in the utilisation of catering outlets and in food and beverage turnover.
  • This includes recommending new equipments, F&B products, operating systems and techniques which are beneficial to the customers and the Club; and ensuring that restaurant staff are conversant with the latest service techniques by implementing and conducting regular training programmes, briefing sessions and visits to friendly competitors.
• Planning and executing catering deliverables of marketing initiatives in order to create customer interests and satisfaction. This is achieved by working closely with Racing Marketing, Membership Services (Operations) and other relevant departments to design and launch race-day promotional programmes.
• Ensuring that Club’s policies, procedures, and guidelines are implemented in the operations in order to adhere to government hygiene and safety regulations. This is achieved by inspections of food and beverage qualities, service standards, cleanliness of public areas, and kitchens during day-to-day operations; and enforcing the established HACCP system and ISO22000 into the related food & beverage operations. 
• Ensuring prudent cost allocation and control in expenditure to be in line with approved budgets. This is achieved by reviewing variances of financial reports, taking remedial actions to reduce variances; and working with Procurement to source the best F&B and FF&E products with highest qualities and best values in the market place. (Note: FF&E = furniture, fixtures and equipment)
• Making recruitment decisions, and planning succession of critical positions through delegation and training.
• Undertaking other duties assigned by GMRCO.

 

About You

• A university degree or higher diploma in Hospitality Management from a leading hospitality institution
• Hygiene Manager Certification and food safety standards and knowledge or qualifications
• A minimum of 10 years of managerial experience in a sizable hospitality operation
• Sound knowledge of food and beverage management and products
• Knowledge of HACCP systems and ISO 22000 is an advantage
• Proficiency in IT hospitality systems (e.g. catering, stock management system, etc) Fluency in both written and spoken English.
• Mandarin is an advantage.

 

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax: 2966-5770
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.