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Senior Manager, Food & Beverage

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Job ref no.: 20014766
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Senior Manager, Food & Beverage

The Hong Kong Jockey Club
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Job Highlights

  • To deliver services of Operation Excellence
  • To achieve business results and managing cost base
  • Providing excellent services to Members and guests

The Department

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

The Job

  • Ensuring that all staff within areas of responsibilities delight the Members and non-members for raceday and non-raceday functions. This is achieved by continuously improving operational efficiency; planning resources; allocating work fairly; establishing performance standards; arranging training for operation staff to develop their potential; and inspiring and motivating staff to provide the highest standards of customer service to members. This includes managing Members’ and non-members’ issues which require management attention.
    • This includes working with Executive Chef (RC - Western), Executive Chef (RC – Chinese), in planning and implementing menus for all related outlets and functions on racedays and non-racedays.
  • Achieving business results and managing cost base according to set budget targets within areas of responsibilities. This is achieved by preparing marketing plans; giving directions to his/her Section heads to prepare and achieve budgets; overseeing the planning and execution of menus and marketing efforts; and developing non-raceday business in order to maximise the utilisation of manpower, facilities and assets.
  • Contributing to the planning and development of new and existing Members’ catering facilities in considering market trends and the mix of Members in order to sustain growth in the utilisation of catering outlets and in food and beverage turnover.
    • This includes recommending new equipments, F&B products, operating systems and techniques which are beneficial to the customers and the Club; and ensuring that restaurant staff are conversant with the latest service techniques by implementing and conducting regular training programmes, briefing sessions and visits to friendly competitors.
  • Planning and executing catering deliverables of marketing initiatives in order to create customer interests and satisfaction. This is achieved by working closely with Racing Marketing, Membership Services (Operations) and other relevant departments to design and launch race-day promotional programmes.
  • Ensuring that Club’s policies, procedures, and guidelines are implemented in the operations in order to adhere to government hygiene and safety regulations. This is achieved by inspections of food and beverage qualities, service standards, cleanliness of public areas, and kitchens during day-to-day operations; and enforcing the established HACCP system and ISO22000 into the related food & beverage operations. 
  • Ensuring prudent cost allocation and control in expenditure to be in line with approved budgets. This is achieved by reviewing variances of financial reports, taking remedial actions to reduce variances; and working with Procurement to source the best F&B and FF&E products with highest qualities and best values in the market place. (Note: FF&E = furniture, fixtures and equipment)
  • Making recruitment decisions, and planning succession of critical positions through delegation and training.
  • Undertaking other duties assigned by GMRCO.

 

About You

  • A university degree or higher diploma in Hospitality Management from a leading hospitality institution
  • Hygiene Manager Certification and food safety standards and knowledge or qualifications
  • A minimum of 10 years of managerial experience in a sizable hospitality operation
  • Sound knowledge of food and beverage management and products
  • Knowledge of HACCP systems and ISO 22000 is an advantage
  • Proficiency in IT hospitality systems (e.g. catering, stock management system, etc) Fluency in both written and spoken English.
  • Mandarin is an advantage.

 

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax: 2966-5770
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong


We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

More Information

Job ref no.20014766
SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Causeway Bay
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 10 years - 13 years
Career Level
  • Middle management level
Education
  • Degree
  • Asso. Deg or High Dip
Overview

Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling.

In 2021/22, the Club returned a total of HK$33.6 billion to the community. This included HK$27.0 billion to the Government in duty, profits tax and Lotteries Fund contributions and HK$6.6 billion in approved charity donations.  The Club is Hong Kong's largest single taxpayer and one of the city's major employers. Its Charities Trust is also one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong. 

香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助政府打擊非法賭博。2021/22年度,馬會回饋社會共336億港元,當中包括透過各項博彩稅、利得稅及獎券基金撥款,向政府貢獻270億港元,以及已審批慈善捐款66億港元。馬會是全港最大的單一納稅機構,也是香港主要僱主之一,其慈善信託基金位列全球十大慈善捐助機構。馬會將繼續與香港市民「同心同步同進 共創更好未來」。