Company Description

St. Teresa’s Hospital (STH) is a large private hospital in Kowloon City with over 2,200 employees. Our Information Technology Department has a work force of 40 staff and is responsible for the IT function of both STH and our sister hospital in Causeway Bay.  All IT systems are developed in-house in our two hospitals.  In order to cope with the expansion of activities and the development of new systems, we are looking for qualified candidates to fill the following post:

Technical Support

Job Highlights:

• Long-term career prospect
• Latest enterprise level architecture and design
• Medical benefit and discretionary year-end bonus

Responsibilities:

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Requirements:

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• Familiar with Microsoft Applications, MS Windows, Patch Management, MS Exchange and Network Operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• MCSE/CCNA will be an added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

For application, please send your full resume along with detailed working experience, stating the position you are applying, current and expected salary to Human Resources Department, St. Teresa’s Hospital, 327 Prince Edward Road, Kowloon or email to [via CTgoodjobs Apply Now]

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