Key Responsibilities:

• Manage the end-to-end electronic billing (e-billing) process for clients in the APAC region, ensuring accuracy and compliance with client billing guidelines.
• Upload invoices into client-specific e-billing platforms and monitor their status to ensure timely submission and approval.
• Liaise with internal stakeholders, including partners, billing coordinators, and finance teams, to address billing inquiries and discrepancies.
• Collaborate with clients to resolve rejected or disputed invoices promptly and professionally.
• Maintain and update e-billing platforms with accurate client and billing information.
• Generate e-billing reports and provide insights to support decision-making and process improvements.
• Ensure compliance with local and international tax and billing regulations.
• Assist in the implementation and testing of e-billing systems and platforms to support new client requirements.
• Monitor key performance indicators (KPIs) for e-billing efficiency and accuracy.
• Support the finance team with other billing and administrative duties as required.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 2-3 years of experience in e-billing, billing operations, or a similar role, preferably within the legal or professional services industry.
• Familiarity with e-billing platforms such as BillBlast, Serengeti, or Collaborati is preferred.
• Excellent organizational and time management skills with the ability to handle multiple priorities.
• Detail-oriented with a high level of accuracy in billing and financial reporting.
• Exceptional communication and interpersonal skills.
• Proficiency in MS Office applications, particularly Excel.
• Ability to work independently and collaboratively in a multicultural and international environment.

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