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Business Analyst - Underwriting System Revamp, MNC Insurance
My client is an MNC Insurance company who is currently undergoing large-scale digital transformation.
We are looking for an experienced Business Analyst with strong understanding in Insurance Operations and System revamp. This is a project in Underwriting system revamp where you will be working with business stakeholders, IT, and vendors to analyse, document, and improve underwriting processes, ensuring a seamless transition to a modernised system.
Key Responsibilities
Requirement Gathering: Collaborate with underwriters, product managers, and IT teams to define business requirements for the new underwriting system.
Process Analysis: Assess current underwriting workflows, identify inefficiencies, and recommend process improvements.
System Implementation Support: Work with development teams to ensure business needs are accurately translated into technical solutions.
Stakeholder Management: Act as a bridge between business and technology teams to ensure alignment on project goals.
Data Mapping & Migration: Assist in defining data migration strategies and ensuring data integrity in the new system.
Testing & Validation: Develop test cases, support UAT (User Acceptance Testing), and ensure the new system meets business needs.
Change Management: Provide training and documentation to underwriting teams to facilitate a smooth transition.
Requirements
5-7 years of experience as a Business Analyst, preferably in Insurance or Financial Services industry
Strong understanding of underwriting workflows and risk assessment processes
Experience in system revamps, upgrades, or replacements within an underwriting environment
Familiarity with agile methodologies and collaboration tools like JIRA, Confluence, or Azure DevOps
Strong communication skills, with the ability to translate business needs into technical requirements
Excellent communication skills, fluent in Cantonese, English, and Mandarin
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